Return Policy
Return Policy
By placing an order with Bagoras, you agree to the terms outlined below. These policies are designed to ensure a clear understanding of our return and refund processes.
A. 30-Day Return Policy
You have 30 days from the date you receive your order to request a return. To be eligible, items must be in their original condition—unworn, unused, with tags attached, and in the original packaging.
B. Return Process
To begin a return, please reach out to us at support@bagoras.shop or through Live Chat with your order number and reason for return. After your request is approved, we will issue a return shipping label along with detailed instructions. Any returns sent without prior authorization will not be accepted.
C. Damaged or Incorrect Products
Kindly check your order as soon as it arrives. If you notice any defects, damage, or receive an incorrect item, inform us right away so we can resolve the issue quickly. To start the return process for a damaged or wrong item, please contact us at support@bagoras.shop or through Live Chat.
D. Exchanges
We do not accept exchanges unless the item is damaged, incorrect, the wrong size, or has a defect. For such requests, contact us at support@bagoras.shop.
E. Restocking Fee
We do not charge restocking fees on returned items.
Contact Us
For assistance, reach out to our customer support team.
📧 Email: support@bagoras.shop
📍 Address: 860 E Juanita Ave, Glendora California 91740, United States